Last updated: October 9, 2026

Away Retreats (“Away Retreats,” “we,” “us,” or “our”) plans small-group retreat vacations. This Privacy Policy explains what personal information we collect when you visit awayretreats.com, contact us, sign up for our emails or texts, or book a retreat, and how we use and protect it.

In this policy:

Information we collect

Information you give us. When you fill out a form on our website, sign up for our emails or texts, book a call, or book a retreat, we may collect:

  • Your name, email address, and phone number
  • The retreat or collection you are interested in, and anything you write in a message to us
  • Booking details, such as the retreat, room choice, travel dates, and the names of anyone traveling with you
  • Information you choose to share to help us plan your trip, such as dietary needs, accessibility needs, or health information you provide on pre-retreat forms
  • Reviews, stories, and photos you choose to share with us

Information collected automatically. When you visit our website, our hosting provider and tools may automatically record technical information, such as your IP address, browser type, device type, the pages you visit, and how you arrived at our site (for example, from a search engine, an email, or an ad).

How we use your information

  • To answer your questions and help you choose a retreat
  • To process and manage your booking, payments, and pre-retreat paperwork
  • To plan and run your retreat, including sharing necessary details with the hosts, lodging, and local partners involved in it
  • To send our emails, including our Sunday letter, retreat announcements, and offers, if you have signed up for them
  • To send text messages if you have agreed to receive them (see below)
  • To improve our website, retreats, and communications
  • To comply with legal obligations and protect our rights

Text messages (SMS)

If you give us your phone number and agree to receive text messages, we may text you about your inquiry, calls you have booked, your retreat, and, if you opt in, retreat news and offers. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that deliver our messages on our behalf.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site so we can improve it. Some of these may be set by the tools we use, such as analytics, scheduling, and advertising tools. You can block or delete cookies in your browser settings, though some parts of the site may not work as well without them.

How we share information

We do not sell your personal information. We share it only as needed to run our business and your retreat:

  • Service providers who help us operate, such as our website host, our booking and payment platform, our email, text, and customer-relationship tools, and our scheduling tools. They may use your information only to provide services to us.
  • Retreat hosts and partners, such as lodging, guides, transportation, and activity providers, when they need details like your name, dietary needs, or arrival time to deliver your retreat.
  • Legal and safety reasons, when required by law, or when needed to protect the safety of our guests, our team, or others.
  • Business changes, if Away Retreats is involved in a merger, sale, or similar transaction, in which case your information would remain subject to this policy.

Bookings and payments

Retreat bookings and payments are handled through our booking platform at booking.awayretreats.com. Card payments are processed by that platform and its payment processors. We do not store your full card number. Your use of the booking platform is also subject to its own terms and privacy policy.

How long we keep information

We keep your information for as long as we need it for the purposes in this policy, such as staying in touch about retreats you are interested in, keeping booking and financial records, and meeting legal requirements. When we no longer need it, we delete it or keep it in a form that no longer identifies you.

How we protect information

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No website or online service is completely secure, so we cannot guarantee absolute security, but we take it seriously and limit access to the people and providers who need it.

Your choices and rights

  • Unsubscribe from emails at any time with the “unsubscribe” link at the bottom of any email.
  • Stop text messages at any time by replying STOP.
  • Access, correct, or delete the personal information we hold about you by contacting us. We may need to keep some information, such as booking and payment records, to meet legal or accounting requirements.

Depending on where you live, you may have additional rights under local law. We will respond to requests as required by the laws that apply to us. To make a request, email us at info@awayretreats.com.

Children

Our website and retreats are intended for adults. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has given us personal information, please contact us and we will delete it.

Visitors outside the United States

Away Retreats is based in the United States, and the information we collect is stored and processed in the United States and by service providers who may be located elsewhere. Our retreats take place in several countries, so some information is shared with partners in the destination country to deliver your trip. By using our website or booking a retreat, you understand that your information will be handled this way.

Our website links to other sites, such as our booking platform, our hosts’ websites, and review sites. We are not responsible for the privacy practices of those sites, so we encourage you to read their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the date at the top. If we make significant changes, we will let you know by email or on our website.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: